What is the check-in and check-out policy at Gem Fitzrovia Hotel?
Check-in is from 15:00 and check-out is by 11:00.
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Gem Fitzrovia Hotel – A Favorite for Families in London
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Key details
About the Hotel
20-28 Bolsover St,
London,
United Kingdom,
W1W 5NB,
Greater London
- Near Theatreland
Great
8.4
8.7
3.7
Loved by Gem Fitzrovia Hotel guests
"It was great to have an iron and ironing board in the room."
"The room was elegant and clean.. the free breakfast was phenomenal!"
"Excellent wifi and lots of wifi plugs everywhere to plug in your devices without having to use an adapter!"
Guest Rooms
Gem Fitzrovia Hotel features 86 air-conditioned guest bedrooms with traditional English furnishings. Rooms include queen-sized beds, marble en-suite bathrooms, LCD flat-screen TVs with digital radio, and complimentary Wi-Fi. Executive rooms add air conditioning and mini bars. Room types include Superior Single, Superior Double/Twin, Executive Double/Queen, and Triple rooms with sofa beds. All rooms offer 24-hour room service, laptop-friendly workspaces, and Ajala Spa toiletries.
Dining Options
XX-XXVIII Restaurant serves international cuisine for breakfast, lunch, and dinner, with options for vegan, vegetarian, halal, and kosher diets. Omega Lounge Bar offers traditional afternoon tea, cocktails, and light bites. The bar menu includes alcoholic drinks, hot/cold beverages, and snacks. Room service is available 24 hours daily. Children's menus are available upon request.
Meeting Facilities
The hotel has 2 dedicated meeting spaces with an additional syndicate room. The Portland Suite holds up to 90 people for conferences and events. The Cavendish Suite accommodates 40 people for meetings or dinners. The Arlington Suite (syndicate room) fits 12 people for small meetings or interviews. All rooms feature natural light, air conditioning, Wi-Fi, and AV equipment including video conferencing, projectors, and flat-screen TVs.
Central London Location
Located in Westminster Borough, steps from Oxford Street and Regent's Street shopping. Nearest underground stations: Great Portland Street (3-minute walk, Circle/Hammersmith & City/Metropolitan lines) and Oxford Circus (7-minute walk, Central/Victoria/Bakerloo lines). Close to Regent's Park, Madame Tussauds, and The British Museum. Parking available at National Car Park on Carburton Street.
Hotel Services
Airport transfers to Heathrow, Gatwick, Stansted, and London City airports can be arranged through the concierge. The hotel has two central lifts, disabled toilets on Lower Ground Floor, and hard of hearing induction loops in reception areas. Guide dogs are permitted throughout the hotel. Safety features include carbon monoxide detectors, fire extinguishers, smoke detectors, and a security system. Babysitting services available through third-party agencies.
“The hotel's location in the West End places guests within an easy walk of Oxford Street and the British Museum, a genuine advantage in central London. While the decor is not cutting-edge, rooms are quiet and well-equipped with effective air conditioning, a welcome feature during warmer months. I find the Georgian building and tailored service make it a solid choice, particularly for business or leisure trips focused on exploring the city.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Executive Room
2 persons
195 sq. feet
1 King-size bed
Heating
Air conditioning
room details
Standard Single Room
2 persons
165 sq. feet
1 Single bed
Heating
Air conditioning
room details
Comfort Triple Room
2 persons
195 sq. feet
2 Single beds
Heating
Air conditioning
room details
Executive Twin Room
2 persons
195 sq. feet
2 Single beds
Heating
Air conditioning
room details
Show all roomsLess
Availability and pricing for your selected dates
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At the Gem Fitzrovia Hotel, the onsite dining experience is a delightful blend of British charm and international flair. Guests can indulge in exquisite dishes at the romantic XX-XXVIII Restaurant, while Omega Bar offers a cozy space for refreshing drinks and light bites.
Gem Fitzrovia Hotel Location
20-28 Bolsover St,
London,
United Kingdom,
W1W 5NB,
Greater London
Map view
20-28 Bolsover St,
London,
United Kingdom,
W1W 5NB,
Greater London
City landmarks
Museum
The British Museum
1.1
mi
Garden
Buckingham Palace
1.4
mi
Landmark
Coca-Cola London Eye
1.6
mi
Park
Hyde Park
1.4
mi
Landmark
Madame Tussauds London
1.9
mi
Square
Trafalgar Square
1.3
mi
Museum
National Gallery
1.2
mi
Landmark
Oxford Street
3200 ft
Square
Piccadilly Circus
1.0
mi
Landmark
Marylebone
2400 ft
Landmark
Big Ben
1.6
mi
Museum
Victoria and Albert Museum
2.2
mi
Mosque
The Regent's Park
1.3
mi
Opera House
Covent Garden
1.1
mi
Castle
Tower of London
3.0
mi
Church
Westminster Abbey
1.7
mi
Gallery
Tate Modern
2.1
mi
Palace
St James's Park
1.4
mi
Landmark
Churchill War Rooms
1.5
mi
Museum
Science Museum
2.1
mi
Art object
Sherlock Holmes Museum
1.2
mi
Harbour
Tower Bridge
3.1
mi
Gallery
Wallace Collection
3800 ft
Zoo
ZSL London Zoo
1.5
mi
Landmark
Selfridges London
4900 ft
Landmark
Gordon Square
1.2
mi
Church
St Paul's Cathedral
2.0
mi
Landmark
Seven Dials
1.1
mi
Nearby
Museum
The Cartoon Museum
2000 ft
Restaurants
Demartino London
400 ft
196-198 Great Portland Street
Kibele Restaurant & Bar
400 ft
175-177 Great Portland Street
Conchiglia
400 ft
Lynton House 125 Great Titchfield Street Corner Clipstone Street
Clipstone
300 ft
Bolsover House 5 Clipstone Street
The Lucky Pig
300 ft
Bolsover House 5 Clipstone Street
Choconut
600 ft
161 Great Portland Street
Iberica Marylebone
600 ft
195 Great Portland Street Marylebone
The Grill @ Holiday Inn London Regent's Park
400 ft
Carburton Street Inside Holiday Inn At Regent's Park
Caravan Fitzrovia
400 ft
152 Great Portland Street
Laboratorio Pizza
400 ft
110 Great Portland Street Fitzrovia
Honey and Smoke
600 ft
216 Great Portland Street Fitzrovia
Explore London
Explore Fitzrovia
The British Museum
20 minutes' walk
An iconic museum featuring global history and culture, known for its vast collection and free admission.
Madame Tussauds London
40 minutes' walk
Famous wax museum showcasing lifelike figures of celebrities and historical icons. A fun visit for all ages.
Trafalgar Square
25 minutes' walk
A bustling public square featuring Nelson's Column and the National Gallery, often a hub for events and gatherings.
Demartino London
2 minutes' walk
An Italian eatery serving fresh pasta and delightful entrees in a cozy atmosphere, perfect for a casual meal.
Iberica Marylebone
3 minutes' walk
Authentic Spanish cuisine with a vibrant tapas bar and stylish décor, specializing in traditional dishes and wines.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP19.50 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2006
Number of floors:
4
Number of rooms:
86
Former name
Grange Fitzrovia
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
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Pros
Excellent service
Comfortable room
Good breakfast
Convenient location
Kind staff
Cons
Expensive bar
Guest reviewsbased on 1517 reviews
Christian from Germany
Family with children
superior double room
4 nights in November 2025
|
Reviewed:December 20, 2025
6/10
Underwhelming stay. Expected more
empty minibarinadequate towels
I was really annoyed with the room i got. the bathroom lacked basic amenities. I had to ask for slippers. also, the minibar was empty and switched off, not very useful. the towels in the bathroom were sometimes small and not up to what i expect, from a hotel. i really don't like this type of issue.
0 Helpful
Mia from Sweden
Couple
superior double room
3 nights in November 2025
|
Reviewed:December 03, 2025
9/10
excellent location and quiet nights
quiet areaeasy walkhuge bathroom
i appreciated the hotel's quiet setting (i slept soundly!). its location was excellent. regents park was within easy walking distance. the bathroom felt huge.
0 Helpful
anne from united kingdom
Single
superior double room
3 nights in November 2025
|
Reviewed:December 02, 2025
9.0/10
lovely boutique stay!
friendly staffbright roomconvenient locationnoisy room
I really liked the friendly staff and bright, clean room. it had great lighting! i had two delicious dinners, one in the bar and the other in the restaurant. the location was also very convenient. It was easy to explore the neighborhood and get to tube stations.
The room was a little noisy at night. I think it was the window frames rattling. i ordered fried and poached eggs for breakfast, but they never arrived. a guest who walked in later and ordered fried eggs got them right away!
Service
9/10
The reception staff were helpful and very polite. They quickly addressed my inquiries. i especially appreciated their assistance with directions to nearby attractions. the general service provided was attentive (i felt welcomed).
Dining
9/10
The breakfast included various options, such as english breakfast items. coffee and tea. i had dinner in the bar. The food came quickly and was fresh. the dining area was lovely and clean.
Facilities
8/10
The hotel features traditional decor and furnishings. my room had sufficient tv channels. The tv worked well. the bathroom was super clean. It had all the essential amenities.
Location
10/10
the hotel's location allowed for straightforward access to several tube stations and popular areas. it made exploring oxford and regent streets quite simple. i enjoyed how close it was to regent's park.
0 Helpful
|
Amelia from United Kingdom
Single
Superior Double Room
3 nights in November 2025
|
Reviewed:November 30, 2025
9.0/10
Lovely Stay Near Harley Street
friendly staffpowerful showercomfy bed
The upgraded room was lovely after i booked for three nights near Harley Street. Staff was friendly, even placing a fan because the air conditioning is for summer. The bathroom was lovely, shower powerful, and bed very comfy. I did notice the sound proofing wasn't the best, with a crying baby waking me up early one morning.
The hairdryer was quite basic, although it worked better than I expected.
Facilities
9/10
The hotel bar stayed well-stocked, with beverages throughout my stay. I noticed the availability of ice and glassware was consistently maintained. This ensured a convenient experience when I wanted to relax.
Dining
8/10
The breakfast area includes a self-serve buffet. It features both hot and cold options, alongside a selection of juices. I also saw fresh fruit and pastries, a welcome sight each morning.
Service
10/10
Staff resolved quickly a money off voucher at the bar. I saw them being apologetic about the initial confusion.
Location
9/10
The hotel features a quiet road. Many pubs, restaurants, and shops are nearby. I saw underground stations within a short walk from the premises.
0 Helpful
|
Rosie from United Kingdom
Single
Executive Room
3 nights in August 2025
|
Reviewed:November 04, 2025
9.4/10
wonderful stay!
helpful staffample spacegreat amenitiesempty minibar
the staff was wonderful and very helpful. the room was clean and had ample space for my needs. all the offered amenities were great and comfortable!
i noticed that the minibar was empty upon arrival, a small inconvenience.
Service
10/10
The staff provided excellent service. They were helpful. i found christo to be a true gentleman and he gave superb assistance. this level of service definitely enhanced my stay a lot.
Location
9/10
the location suited my needs perfectly, close to bus routes and the great portland street tube station. i found it easy to get around from here! oxford street and the west end were also easily accessible.
Dining
9/10
the continental breakfast had enough options for me, offering plenty of choices. i definitely felt that the breakfast was nicely laid out, and it was very appreciated.
Facilities
9/10
the building is very well-kept with original features kept. the temperature of the room was just right.
Rooms
10/10
the room was very plush, the perfect size for me as a solo traveller. the bed and pillows were very comfortable! the bathroom sparkled and was cleaned daily.
0 Helpful
|
aiden from united kingdom
Single
superior double room
3 nights in June 2025
|
Reviewed:September 15, 2025
9/10
great foodhelpful staffluggage storage
The staff stored my luggage. I needed to run some errands the next day. breakfast included a continental version with great food. the staff was very helpful.
the wi-fi was slow
0 Helpful
FAQs
About Gem Fitzrovia Hotel
What nearby attractions can I visit from Gem Fitzrovia Hotel?
Nearby attractions include ZSL London Zoo (3 km), Madame Tussauds Waxworks Museum (2 km), and Regent's Park (1 km).
How far is Gem Fitzrovia Hotel from Paddington train station?
The hotel is approximately 3 km from Paddington train station.
What dining options are available at Gem Fitzrovia Hotel?
The hotel features the XX-XXVIII Restaurant offering British cuisine and Omega Lounge Bar serving afternoon tea and cocktails.
Is breakfast included at Gem Fitzrovia Hotel?
Breakfast is available for an additional charge of 24 GBP, and it consists of an English breakfast.
What facilities are available for business guests at Gem Fitzrovia Hotel?
The hotel provides flexible meeting rooms with AV support and Wi-Fi connectivity, as well as business center services.
What are the main amenities in the rooms at Gem Fitzrovia Hotel?
Rooms are equipped with air conditioning, free Wi-Fi, a flat-screen TV, tea and coffee-making facilities, and 24-hour room service.
Are there any fitness facilities available at Gem Fitzrovia Hotel?
Guests can work out in the fitness center during their stay.
How can I arrange airport transportation from Gem Fitzrovia Hotel?
Taxis for transportation to and from Heathrow, Stansted, Gatwick, and London City airports can be arranged through the concierge.
What accessible features does Gem Fitzrovia Hotel provide?
The hotel features a lift and other accessible amenities for guests with mobility challenges.
How far is Gem Fitzrovia Hotel from Oxford Circus?
The hotel is approximately 1 km from Oxford Circus.
What safety features does Gem Fitzrovia Hotel have?
The hotel has safety features including smoke detectors, a security system, and a first aid kit.
What types of guest services are offered at Gem Fitzrovia Hotel?
Services include luggage storage, laundry, and express check-in and check-out.
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